Frequently Asked Questions

How much ice do I need for my event?
How much in advance do I have to call if I need emergency ice?
What is the minimum order?
Do you have special requirements?
How fast is delivery?
Do I need to contact someone particular for special events?
How far in advance do I need to call for a special event?
If I leave a message for someone and will they get back to me?
I need a box for my event. Are you able to provide this?
Our budget will not allow for renting a box, do you have any recommendations for storage?
For events, is there a minimum ice purchase?
How is your ice filtered?
What payment methods do you accept?
Field trips for schools, how would I organize this?
Do you donate ice for community/charity events?
I am a new convenient store. How do I go about establishing an account with you?
I am currently not satisfied with my ice distributor. What do I need to do to establish service with you?
How many bags fit into one cooler?
How often do trucks come to refill the cooler/ice box?
Where do I find information about employment?
What type of screening do your employees go through?

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